Case study · Live in production

Cascade H2O runs its whole operation on a system we built.

A water-service company put its field crew, its office, and its payments on a custom AI-augmented system, designed, built, and managed by Noble 8. Everything below is built and live today.

Watch the build Full product demo, coming soon
17 / 17
Screens shipped
29 / 29
Database migrations applied
25
Active AI back-office tools

What we shipped.Running in production today.

Five systems, fully deployed and in daily use across the field crew and the office.

Field operations

  • Cross-platform PWA installed on every rep’s phone
  • Daily home dashboard with revenue, schedule, and tasks
  • Map view with customer pins, filters, and route planning
  • Search across every customer, address, phone, and email
  • Per-rep truck inventory and load-from-shop workflow
  • Pull-to-refresh, offline shell, and dark mode

Customer database

  • Every customer, agreement, service history, and payment in one record
  • Leads auto-promote to customers on first agreement
  • Multi-property support for owners with several homes
  • SignWell e-agreement creation, tracking, and completion
  • Priority bucketing: hot, warm, cool, cold
  • Custom services with per-service add-on mapping

Payments and revenue

  • Stripe live card capture, card on file, charge later
  • Customer-facing checkout with branded receipts
  • Owner-managed packages with per-order price override
  • Discount line items and emailed receipts
  • Auto-charge on service complete
  • Weekly and per-rep revenue tracker with commission calculator
  • Business health snapshot across five live metrics

Marina AI back office

  • 25 tools: search, log activity, schedule, advance the service cycle, save memory
  • Multi-turn conversations with cross-customer awareness
  • Drives the app from chat: map and tab control
  • Spend analytics and inventory-on-hand readouts
  • Long-term memory and context per customer

Automation and scheduled jobs

  • Service-cycle automation: monthly rollover and outreach windows
  • AI dispatch router assigns appointments to the right rep
  • Automated agreement-sending pipeline
  • Real-time Stripe webhook handling for payment events
  • Owner digest and payroll calculation
  • Enrollment follow-up
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